“When I arrived at The Grove after my knee replacement surgery, I thought I was brought to a hotel by accident! This place is beautiful and they cured me quickly and kindly!” – Nancy T.
“Dear Ari and the Team at The Grove,
It is with a heavy heart that I am writing to you to thank you all for everything that was done for my mom, Amelia Czelusniak, during her almost five-and one-half years at The Grove (especially during the last 10 days of her life). The entire team showed love, compassion and caring while mom, and her family were going through this difficult time.
I would love to list every person who not only cared for her medically or attended to her daily needs but also showed sincere concern and interest in her physical wellbeing and who greeted us all with ‘how is she doing?’ every time one of us came to be with her.
Amelia considered The Grove her home and the people there her family. Various staff members told us how much they liked her and how kind and nice she was to them. That is how you treat family. She understood how hard everyone worked to try and make her and the other residents comfortable and she appreciated everything that was done for her and tried to help them help her.
As we neared the end, the Medical team was a great comfort to me and my family in helping prepare us for what was ahead. We were also able to provide our mom with spiritual comfort because of the connection The Grove has to clergy and ministers of all denominations and faiths.
Father Raymond knew my mom. On her last day, my mom was serenaded with singing and guitar by the gentle and wonderful music therapist. Amelia loved music and actually had a beautiful voice.
At the end, two wonderful people were with me and my mom. Marianne, a resident, and her table mate, leading us in prayer, and Laura Meza, the activities director, helping me and mom get through these final moms. What more can I say…
On behalf of my sister Nancy, the grandchildren Edmund Paul, Anthony, and Anna, and her devoted son-in-law, Edmund J. Mendrala, I would like to thank you again for caring for my mom with love and dignity and being her ‘family and home.’ I keep thinking The Grove and the words of this Beatles song ‘The End’ from Abbey Road (1969), ‘And in the end, the love you take is equal to the love you make.'” – Terry Mendrala & Nancy Cimitile
“I haven’t even been at The Grove for a week yet, and I already see a huge difference in myself. The therapy department is very professional and I am feeling much stronger already. I can’t wait for what else is to come.” – Robert R.
“The Grove helped me recover after four months in the hospital. They have professional, caring staff and administrators. Thank you for helping me get home and putting my life back together.” – Peter S.
“I’m greatly enjoying my stay here at The Grove. My experience thus far is better than I expected. The staff are warm and friendly and I’m recovering faster than was projected.” – Peter S.
“To Our Treasured Friends on One North,
Your kindness and generosity shown towards Matty during his stay here was truly wonderful!
Not to mention the many ‘Big Hearts,’ smiles and friendships along the way. We will be forever grateful for the extra special care and compassion given to us, and will continue to hold memories of fondness towards each and every one of you. Your thoughtfulness was a huge blessing for Matt.
A million thanks!”
Joan, Terry & Family
“The people here really care. My nurses were very kind, always addressing my needs and requests in a timely fashion. Especially my nurse, Abdul. Not only would he immediately help me with what I needed, he continuously would go the ‘extra mile.’ The rehab services were very good, too. The exercises were fun and challenging. Charles, my therapist, worked me hard and well. He cared and made sure I made all the progress I could, and even more than I expected.” – Ervin Y.
“The staff and services were excellent! Personal needs were met in a timely manner and the staff went out of their way to address personal requests. The administration staff were very accommodating and approachable. This is my second time here. The first was a little over two years ago. I chose this place because of the good experience I had; very happy to have chosen it again. The facility is newly renovated, it’s beautiful and the staff are making a great effort in personalizing their care and services. They were willing to make adjustments to fit my personal needs. The Grove is highly recommendable for anyone in need of great rehab and nursing care.” – Patricia S.
“To ALL staff, nurses, doctors, PT, OT – everyone who provided care for our mother while at The Grove rehabilitation: You all have a challenging job and not everyone is cut out for this line of work, but we have seen firsthand how much care, kindness and true concern you all have in getting my mother back to health and home. Words can’t even begin to tell you how appreciative we all are of each and everyone that we were honored to have met.” – The Bruno Family
“I had a good experience at The Grove. My room was newly renovated, nice and clean, with beautiful views of the grounds. The staff was really good. Regina, my physical therapist, was very good. She helped me recover and gain great physical results. Forever Thankful!” – Roger. G.
“The rehab department was absolutely wonderful and the nursing department was equally good. My mom was here two times in the past year, we are extremely happy with their services.” – Patricia C.
“I had a wonderful experience here, my needs were properly met. They answered the call bell within a reasonable response time. I’m going home in much better condition, the therapy was amazingly helpful. The renovations are coming along beautiful, can only imagine what it will look like once it’s entirely completed.” – Linda E.
“Marvelous. The therapy was 100%. I don’t like to compare to other places, but the care and therapy here set them apart. I hope my husband will never need more therapy, but we will come back here if he ever does; we will return to The Grove.” – Bibiana B.
“I was treated very well here. The staff were helpful and professional. My room was comfortable, clean and nice. I was here for about a month and left in a much healthier and stronger condition. I only have positive and happy things to say about The Grove.” – Antonio. C.
“The staff at The Grove do their job well, with great compassion. From the housekeeper to the doctor, everyone was extremely attentive to my needs; they took care of me very well. There’s no place like home, but this substituted really well. They treated me like I was home.” – Rita K.
“I leave today with my spirits filled with joy and gratitude. This is my second time at The Grove for short term rehab. I had a wonderful experience my first time here, but this recent stay was far better than I expected. The renovations are coming along beautiful and all the staff were so friendly and courteous. Always willing to accommodate my needs and requests and were always available. As my walking and strength improved, my therapist would take me on leisure walks around their beautiful campus, when the weather was nice. Thank you to all the kind staff of The Grove for helping me recover and heal.” – Venice C.
“Please accept our sincerest thanks for the very kind and compassionate care you provided to my father, which is a crucial element in quick rehabilitation to a functional individual. In our three weeks here, every staff member from the nurses, aides, supervisors and admin staff have been not only professional but displayed genuine intent and care. I can imagine the pressures of handling a high volume of patient load. Yet, the courtesy and compassion we experienced is exemplary. Keep up the wonderful work.” – The Gohil Family
“I had an outstanding recovery and healing experience at The Grove. I expected it to be good, but it was better than great. Four months ago, I had to amputate my left leg. I was two months in Montefiore and then went to an acute rehab center for a month, Burke. The therapy at Burke was really good, but the therapy I received at The Grove was even better. They helped me get to the next level. The rehab staff are very professional, compassionate and experienced. They trained me with my prosthetic use and I’m now able to walk with a cane for long periods of time and can climb three flights of stairs! They also have an additional amputee walking school program, operated by two amputee athletes, Todd and Dennis who helped motivate and train me with my new prosthetic. The nursing staff were very kind and gentle, the people here are very nice. I hope to never need their services again, but if I do, I’ll be coming back. I’ve been away from home for four months, I feel very safe now to return home knowing that I’m independent once again. I feel like a new man now.” – Victor G.
“The Grove services were wonderful, well beyond what I expected. I honestly did not think I would be able to recover to the extent I did. The fact that I’m able to walk out after two months of rehab and care is a testament to the outstanding medical and therapeutic services of The Grove. In addition to having a clinically exceptional experience, the staff made sure that my stay was comfortable and pleasant. If felt like a home away from home.” – Robert P.
“I had nothing but a pleasant and problem-free experience at The Grove. The nurses are very compassionate and kind. The physical and occupational therapy program is outstanding. They did a great job helping me get back on my feet. I would definitely recommend this place for anyone in need of short term care.” – Thomas H.
“This is my second time at this facility. I was here last four years ago, I had a good experience then, but my recent stay has been so much better. The community as a whole has improved. The renovations are beautiful, the staff are extremely caring and the therapy is wonderful. I’m happy I chose this place again. So thankful to all the staff.” – David J.
“This is my second time here at The Grove. The rehab and nursing care is excellent, but that should be expected. What really surprised me is how much the staff ensure that while I’m here I should experience the joy of the holiday season. They arranged a beautiful holiday event. I was not expecting to have celebrated Hanukkah this year, I was so moved by the communal celebration; it felt like home.” – Claire K.
“Here at The Grove, the staff are very intuitive to my needs and the needs of all the residents and listen patiently when I voice concerns and preferences. They are empathetic and caring, constantly paying attention to the small and big picture. The staff have the heart required for this job. The rehab department has helped me regain significant strength and function. This was my first round with a rehab facility, and I’m glad my family chose The Grove. I don’t think we could have found a better place.” – Alvin K.
“Today is my final day of working here at The Grove, originally the Hebrew Home of Westchester. As a member of the nursing staff, I had the wonderful opportunity to care for residents and patients for 19 years! I’m very proud to be part of The Grove/CareRite, and forever grateful to this wonderful organization and community. I’ve seen significant improvement in all aspects related to the center since I’ve been here. The administration, department heads and staff on all levels work beautifully together as a team to provide excellent care and services to our residents and families. I am very honored to have been a contributing team member. I’m looking forward to my retirement, but you’ll always remain on my heart and mind.” – Laurine M.
“I have only the best things to say about The Grove. I have been to a number of other rehab facilities and I rate The Grove as the best rehab I’ve been to. The care was wonderful; the nursing staff are very caring and friendly. The rehab was excellent! The facility is exceptionally nice and clean and the room was very spacious and nicely renovated! I had a very comfortable stay. I’m extremely glad to have chosen this place to heal and recover. Thank you!” – Clarence C.
Ms. Lerner loved her stay at The Grove and we are so proud of her accomplishments in continuing her road to full recovery.
She had this to say when visiting the Grove:
“When I arrived at The Grove I honestly wasn’t sure what to expect. But boy was I happy I came! The friendships I made with other residents, as well as the super professional and uniquely friendly staff at The Grove helped me so much. I am currently an out patient at Burke Rehab and I never would have gotten to this point without my rehab journey beginning at The Grove. I love you all and that’s why I came back to visit!”
See below for a beautiful testimonial!
“Everything was excellent at The Grove- it was like a Spa! The rehabilitation was excellent – that is why I can walk now! All of the therapists in rehab are good workers. I enjoyed going to the activities and I made a beautiful painting. I will miss all of the people here when I go home.” – Jennifer R.
“I love working at the Grove as one of the community receptionists! I do my best to put a smile on everyone who walks through our door.” -Angela Pistone, community receptionist
“The Grove is lovely- I love when my grandchildren come to visit; especially my newest newborn additions to the family.” -William F., long term resident
“I am going home today- and could not be more thankful to the staff at The Grove. When I arrived, I couldn’t walk, talk, stand, breathe, drink or even eat real food. Today, I am proudly walking out of The Grove being able to do EVERY SINGLE ONE of those! I feel good, look good and I am so appreciative that a place like this exists. I want to publicly thank a few select people for being so special and getting me where I am today: Jessica, my OT, Radian my PT and Brian, my speech language pathologist. They gave me a new lease on life. Thank you!” – Frances M.
(L-R): Brian, Jessica, Frances, and Radian.
“The Nurses on my unit are great! All are friendly, kind and helpful. One nurse even waited at the end of her shift to be able to say hi to me on my return from the hospital! Needless to say, they made a great impression on me.” -Willima W.
“The therapists here at The Grove are #1! All so wonderful and kind.”
– Frances R.
“Therapy at The Grove was tremendous! All service was done with a smile. The staff really treated my mom well and I can’t thank you all enough for getting her home before Christmas.”
– Lupica family
“The therapy department at The Grove is #1! Every single therapist is wonderful.”
“The facility has seen major improvements and upgrades. I am here for short term rehab and the therapy has been wonderful.” – Connie B.
“Two of my CNA’s – one on the day shift and one on the overnight shift- are angels. They are the nicest, sweetest, caring people I have ever met!” – Leah A.
“The staff at The Grove is pleasant, polite and considerate of our [residents] needs.”
“I was very pleased with the continuity of care my father received at The Grove. Both the Rehab and nursing staff’s friendliness, attentiveness and patience all contributed to the success of his stay. There are too many people to name personally- so I’d like to give a general thank you to all who took care of Mr. Myers. It means a lot to us.” – D. Myers-Wiley, daughter of safely discharged resident
“The nursing staff at The Grove are all super kind. They are good people.” – Carol D.
“I arrived at The Grove Last night. It’s my second time in a skilled nursing facility- and this time around is far better. All the staff were kind, helpful and accommodating. I feel very relaxed and comfortable here.” – Juan C.
“The food at The Grove is good. The staff are really nice and I’ve made real friends with some of the other residents here.” – Victoria D.
“The therapy at The Grove was golden. Shirley, Brooke and Jessica- all amazing. I went for a follow up appointment by my surgeon, and he told me that my leg looks great and was amazed at the progress I’ve made at The Grove. Other skilled nursing rehab facilities don’t compare!” – Jeffrey D.
“I wish I would have known of The Grove earlier…it is by far the best facility I’ve ever been to. The Therapy department here was amazing! And the nurses were all so kind and caring. Thank you for helping me get back so soon!” – Tina M.
“The people in rehab are terrific. The staff are all very caring. The therapy department built up my upper body strength and helped me get ready to go home. I am very grateful.” – Marie B.
“Were leaving today- Thanks for everything! You’ve all been excellent and I’m glad to be bringing my husband home.” – Rose family
“Things at The Grove are going very well. The therapists work well with me. I especially love utilizing the gorgeous grounds they have here for my therapy sessions.” -S. D’Groat
“Donna, our nurse manager, has truly gone above and beyond in regards to giving my mom quality care. Idelia, her CNA, and Julie, her speech pathologist, have also been excellent.”
-John M., current short term residents son
“I’ve never been to a SNF before. Everyone makes me feel so comfortable. I’d rate it a 10! The Grove delivers a personalized, wonderful experience.” – Lawrence A.
“When I came in to The Grove, my legs were not working at all. I was scared of everything. But, I was immediately embraced by the nursing, therapy and administration staff. I found confidence at The Grove. I found care, compassion and a sense of security. Everyone had my back. They took me by the hand and led me down the road of wellness and recovery.” – John T.
“My stay at The Grove at Valhalla was excellent. The PT and OT staff was amazing; very knowledgeable, helpful, supportive and my therapists were instrumental in allowing me to make the great progress that I had in 2 weeks, post hip replacement surgery. The nursing staff and CNA staff were also wonderful and very helpful. I would highly recommend The Grove for any rehabilitation or long term care needs.”
-R. Bergelson, discharged short term resident
“My mom attended The Grove Frank Sinatra Seniors Event. She had such a nice time! She loved the food, entertainment and atmosphere. She even remembered Abe, who met her getting out of my car and walked her to her seat! That day was what gave me the confidence in sending my mom here for rehab. Thank you.”
-Cherelle V., short term patient’s daughter
“The care my husband has been getting has been excellent. The therapy and nursing care has been great. Donna, our Nurse Manager for the subacute unit, has been so helpful, every step of the way. We are very happy with our stay so far and look forward to complete healing and discharge.”
– R. Rose, family of short term resident
“I laughed, I cried, it became a part of me; The Grove at Valhalla. I like my stay very much so far. All have been wonderful to me.” – Kevin H.
“The Nursing staff at The Grove are all wonderful! Everyone connected to The Grove have been wonderful with me.” -Ursela M.
“The Grove is an excellent place- I’ve just arrived and all the staff are treating me very well, so far.”
– Kevin H.
“The Grove will give you the best ‘rest of your life!”
“My therapist is very good! The staff here is fantastic- they treat me so well.”
“The Therapy team at The Grove was excellent. They really really helped me. I feel so much better- and so ready to go back home. When I arrived, I couldn’t even touch my leg, let alone walk. Thank you!”
“Attn: Mr. Hartstein:
I know we may not be able to supply you with all the names of those who cared for resident Antoinette C., but there were many. We appreciate the help and care given by your staff especially under the supervision of RN Donna. She was very efficient and caring. Thank you to an efficient nursing staff for helping with the meals as well. Thank you to the amazing group at your Physical Therapy Department as well, especially Jessica and Sajen, who thoroughly cared. And thank you to Ann, our social worker, who guided and helped with all our concerns. We certainly appreciate it all. Many thanks to the help of your Activities Dept. for our mom was able to hear music and laugh too, but we are especially grateful that she was able to attend the Catholic mass, which is so very important to her. Thank you to an efficient nursing staff for helping with the meals as well.
The family of Antoinette, Nancy Forgione, Daughter”
“Nathan from recreation plays the guitar so beautifully, during the wine and cheese events on 2 north. It was so nice.”
“The weekend concerts are the BEST! I also love the bingo program. Recreational therapy department at The Grove is just great.”
“Therapy at The Grove was tremendous! All service was done with a smile. The staff really treated my mom well and I can’t thank you all enough for getting her home before Christmas.”
“The staff at The Grove are all wonderful- just wonderful! They are caring and compassionate and we just loved every minute of our stay. My mom is walking out of the Grove happy, healthy and rehabilitated. This is by far the best skilled nursing facility around!”
-Daughter of A. Goulart, recently discharged home
“My stay at The Grove was great! I loved everything- especially the therapy. The nurses were all great to me as well.”
“The therapy at The Grove is incredible. My mother in law gained so much from the program. The nursing staff were all respectful, professional, compassionate, caring and helpful; always taking care of her with a smile. I would most certainly recommend The Grove.”
– Dr. Bento Mascarenhas, M.D., FACP, FACR
Rheumatologist at Burke Rehab
“My mom attended The Grove Frank Sinatra Seniors Event. She had such a nice time! She loved the food, entertainment and atmosphere. She even remembered Abe- who met her getting out of my car and personally walked her to her seat! The Grove staff were all attentive, involved and professional. That day’s experience was what gave me the confidence in sending my mom here for rehab. Thank you.”
-C. Vasudevan, current short term resident’s daughter
“I thoroughly enjoyed the BBQ. It made my day!”
“The BBQ was wonderful. We appreciate all the assistance the staff gives us.”
“The therapy is great! I like working with my therapist, the exercise bike and the pull bars.”
– Martina M.
“The therapy team you have here at The Grove are great. I’m already ambulatory with my walker and getting stronger every day!”
“The donkey therapy was adorable. We really loved it.”
“The donkeys were so well behaved and cute. Thank you for bringing them!”
– Fidealla C.
“Carol and Ray, from the Therapy department, have done wonders with me! When I got here, I couldn’t even stand on my own. Now- I just went for a walk on the beautiful grounds of The Grove with my therapist, and walked up a hill by myself! I wouldn’t dream of going anywhere else!”
“If you want to get better, come to The Grove for a rehabilitation stay to do so! The Grove presented me with the best therapy I’ve ever had. They WILL get me walking (and even running) again soon!”
“I like the wine and cheese program on the 2N unit, as well as the bingo.”
“Everything at The Grove is going well. The staff treats me well, and my therapists are energetic, and very involved in my well-being and care. Thanks.”
“Debbie in recreation really encouraged and helped me with the Art program. Thanks!”
“The Art the residents did here at The Grove is beautiful. Every single piece.”
– Sally S.
“Sid is a great therapist and is helping me rehabilitate.”
“The Grove is a very nice place. Nathan has a great music program.”
“I love my room at The Grove. It’s very and comfortable here.”
“I can’t thank you enough for rehabilitating my mom. We are leaving very happy and I’d recommend The Grove to ANYONE who needs a therapy stay.”
– David J.
“My therapists are all very nice and caring. I like The Grove.”
“My Therapist taught me that ‘there are times in life that things change, so it is necessary to be flexible.”
“Pat, the overnight CNA for my unit, always does her best to make sure im comfortable. She always stops in to see how I’m doing, even if I don’t call her. She takes a pro-active approach to giving care.”
“My therapist, Jessica Davidson, is always helpful! Always! She is excellent!”
“The grounds at The Grove are so relaxing and cheerful. I love sitting out in the sun.”
“The accommodations are very pleasant. The grounds are great and the staff treats me very well. I’ve been to 4 other facilities – and the Grove is by far the best.”
“My stay here at The Grove was terrific. You have a wonderful staff from nursing to therapists; all great people. I am going home today feeling far better than I ever thought I would- they soared well past my already high expectations. My wife was here for 4 years and due to her incredible experience, I chose the Grove for my own rehab journey. Best decision I ever made. Thank you all!”
-Robert Svede, Discharged short term resident
See below for a beautiful testimonial letter, sent to our Administrator, by the family and friends of a long term resident who recently passed away, after a long, fruitful, fulfilling stay at The Grove.
~ May her memory live on in our hearts forever ~
Eleanor Korchma, 1924-2016
Dear Mr. Hartstein,
Our dear friend Eleanor Korchma passed away on July 22, 2016 after residing at The Grove for almost 14 years. Eleanor was blessed to have received excellent care from every member of your staff. They truly in every sense of the word became her family. It is common knowledge of 1N that Eleanor “ranked” all the amazing women who worked with her. Everyone was ranked a number, 1, 2, or 3. These rankings made for fun conversation, quite a few laughs, and a little bit of healthy competition! While there is no doubt that every staff member of 1N was amazing, there are 4 that stood out as Eleanor’s “number 1s” – Marcie, Angela, Ava, and Pauline. To say they are amazing is an understatement. These exceptional women always went above and beyond to treat Eleanor with kindness and compassion. From day one until the moment she passed, these women brought a daily dose of sunshine and laughter into Eleanor’s life. Marcie, Angela, Ava, and Pauline along with everyone at The Grove deserves great things in life for how they care for and help others. They are a true credit to the nursing profession. Our family will forever be grateful for the care that Eleanor received. It is comforting to know that Eleanor was treated with the utmost respect and dignity, while being surrounded with friendship, love, and laughs. Our family is forever indebted to all who work at The Grove.
“My stay here at The Grove was terrific. You have a wonderful staff from nursing to therapists; all great people. I am going home today feeling far better than I ever thought I would- they soared well past my already high expectations. My wife was here for four years and due to her incredible experience, I chose the Grove for my own rehab journey. Best decision I ever made. Thank you all!”
“We Loved the Grove BBQ during nursing home week on resident appreciation day! The food was delicious.”
“I was at a few different facilities over the past few years, and I must say The Grove is really doing an incredible job. Fantastic staff! Im happy I chose you. And if I should ever need another rehab stay, I would definitely come back.”
“The therapy is great at The Grove. When I arrived, I couldn’t walk. Today I walked without my walker! Syd and Rich are great.” – Eugene T.
“Therapy at The Grove has been good. The nurses are good and it’s been a wonderful experience. I am very pleased with my stay so far.” -Patricia A.
“The staff is very pleasant here at The Grove.”
“My PT is wonderful. Im really enjoying my stay. The nurses on 2N are all so nice to me.”
“The staff is what makes The Grove the amazing community Everyone from Nursing to therapy to social services to administration. They were ALL helpful, kind, brightened our spirits and made The Grove as homelike as possible while our mom was here. We can’t say enough positive about the CNAs who took care of our moms every day needs. They have big hearts, great spirits and you can tell they love what they do. That was the message they conveyed to us on a daily basis. Rehab was awesome as well. Ramone’s team worked wonders and Frank guided us through our Rehab trip. Thank you all!” -Spiro and Maria M., Family of discharged resident
“The staff was attentive to all my needs. The Nurses and Aids were all great. Therapy was helpful and along with my motivation, they got me walking again. Thanks!” -Thomas T.
“I participated and enjoyed the music program with Nathan.” – Giacomo D.
“Therapy was excellent. My therapist was kind, considerate, gentle and thoughtful. Thanks!” – Marion J.
“Thank you Abe for bringing me a special dinner last night. I enjoyed it immensely and it was very thoughtful of you.” Mary C.
“The Grove is constantly going above and beyond all my expectations. Im impressed.” -Gibson
“I loved the movie and pizza activity last night. It was really fun!” -M. Ravina
“The nurses here are great.” -Beatrice G.
“Therapy is good! And the nurses take good care of me.” – Stephen R.
“The food at The Grove is good! Better then the last facility I was at. Thanks.”
“I love joking around with my patients and putting a smile on their face. We need to treat them like family!” – Ramdeo B., Nurse at The Grove
“I like therapy a lot. The staff there treat me well.” -Evelyn R.
“The staff at The Grove are all really really nice to me. They already know exactly what I like to eat and it’s a good feeling.” -Charlene C.
“I enjoyed my stay at The Grove immensely. Janice, the Director of HR, is like a second sister to me. She’s a wonderful person, and along with the rest of the staff here, made me feel like family. The therapists were amazing! My son called me yesterday and said, ‘Mom, in all the three months you were at The Grove, you never once asked to be taken home. That’s amazing.’ I’m going to miss all of you.” – Dorothea R.
Left to right: (picture 1) Dorothea and Janice Murphy, Director of HR at The Grove and (picture 2) Dorothea with The Director of Rehabilitation at The Grove, Ramon Lerma, and some of her rehabilitation therapists.
“The food at The Grove is good! Thanks!” -Beatrice G.
“I like therapy a lot. The staff here treat me well.” – Evelyn R.
“I love joking around with my patients and putting a smile on their face. We treat them like family!”
Ramdeo B., RN at The Grove
“The staff at The Grove are all really, really nice to me. They already know exactly what I like to eat and it’s a good feeling.”
“All the therapy is great. They work me hard. It’s A1!” -Dorothea R.
“The therapy here at The Grove is the best. Ive been to many facilities with rehab, and The Grove is by far on top.” -Louis D.
“The care at The Grove is excellent. My nurse, Satta, is amazing.”
“The Nursing staff on unit 2 South are all nice. They all treated me with smiles and made me feel very comfortable. PT and OT were great! They got me back on my feet. The food was excellent as well.
Abe- you made it a pleasurable experience. Thank you.”
“I love my private room. It’s beautiful and quiet. Thanks for giving me the room. And I love the CNAs who work with me, they are all excellent!”
“I would like to compliment Elaina, head nurse on 2 North Unit, for the manner in which she resolved my medication concern. When I reported the matter to her, she immediately clarified the time and method of administering the medications and the following evening went like clockwork.”
“This place is amazing: peaceful and quiet, and the grounds are gorgeous!” -Kenneth S., Family member of subacute patient
“The nursing staff at The Grove is incredible. They made a room transfer for my mom so that she is more comfortable and it was so helpful. The rehab experience was great. They worked my mom hard and got her well enough to be discharged back home. Mimi, Armondo and Frank were her therapists. I’m glad I chose The Grove.”
-Roberto G. Jr, Son of discharged sub acute resident
“The reason I chose The Grove is due to my past experience here. Frank, my therapist is amazing. He is doing a great job, and I’m confident they will get me on my feet again, as they did in the past. Elaina, my nurse manager, is superb with coordinating with my nurses to give me the excellent care I am receiving. Gene, my nurse, is great and looking after me. The nursing staff is always very timely with the care and Meds. They are friendly, helpful, accommodating, and professional. Nathan, my recreational therapist, is INCREDIBLE. I watched him go above and beyond for my roommate who is bedridden. He couldn’t attend the music show Nathan was giving, so Nathan came in to the room to take his music request personally. That was touching and I’m proud to be a resident here.”
“I am being discharged today and have only the best things to say. The therapy was outstanding. The therapists were caring, enthusiastic and supportive. The nursing department was great to. Supportive and attentive. Thank you!”
“…The staff at The Grove were all nice and welcoming from the moment I arrived to the moment I left. My nurse Gene was excellent; her smile and friendly attitude made my experience that much easier. My CNA, Dalia, has also been very good to me and attentive to my needs. My Rehab experience was great. Melissa and Doreen were outstanding with me and got me back on my feet. Abe, my concierge, and friend, was with me every step of my journey and not a day went by without him checking up on me to make sure I’m okay. My friends from The Meadows all came right up the hill to visit me ALL the time and it was very nice to be in a facility so close to home. Thank you!”
Ms Hutton was very pleased with her experience here. She would like us all to go visit her and sends her tremendous gratitude and ‘thank you’ to the entire team. Justina and I wheeled Ms. Hutton right back down the hill today, ending her rehab experience with door to door service from her social worker and Concierge.
– Abe Cohen, Director of Concierge Services and Asst. Administrator
“Therapy here is excellent. Rachel and Sandra are doing a great job. They work me hard and I’ve seen tremendous improvement from being here at The Grove.”
– T. Donavan
“My daughter came to look at The Grove, when we were searching for an appropriate SNF for my husband. She was so pleased with the Tour she got. From the environment, pleasant demeanor of the staff and general atmosphere. My husband was put on the 2N unit. The staff there are all pleasant, have nice attitudes, and show care and compassion for the residents.
The Therapy is excellent. He has made huge strides in his movement and walking. His posture has improved as well. My husband, who at times has been negative on his attitude towards life, has made a complete turnaround. Since he arrived to The Grove, I’ve seen a total transformation in his demeanor and I am overly pleased by this. When I arrive to visit, the reception from staff is friendly and welcoming. It’s always so warm- so it’s no wonder he is doing this well.
When I’m here, I feel like I’m at home. I just can’t praise you all enough. I am relieved and confident that my husband is here and I can finally sleep at night. The Care Plan meeting with the team was wonderful and it made my day. Thank you!” – R. Randall, Wife of subacute patient
“Everyone in therapy has been good to me. Nursing staff as well.”
“I have an outstanding Therapist, Cyd. I gained confidence and balance under her guidance.”
“I am being discharged today and have only the best things to say. The therapy was outstanding. The therapists were caring, enthusiastic and supportive. The nursing department was great as well; supportive and attentive. Thank you!”
– D. Taweel
“The Grove has successfully put together a team of professionals who address the initial and continuous change of their clients’ wants and needs. The residents get care from A-Z, which is beneficial to ones growth and rejuvenation both physically and mentally. The Grove is a ‘wellness machine’ in the sense that the facility is continuously maintained to tailor fit each specific residents needs.I arrived at The Grove as a subacute resident and was provided the necessary tools to help me get back to my regular daily routine. I have been on the receiving end of the care given here and can personally attest to it! Take Abe, the Assistant Administrator and Director of Concierge for example. Besides excelling at his job and helping me communicate with the entire team on a daily basis, he projected a strong, positive and supportive feeling with every encounter he had with me. It was the same emotion radiated by every member of the Team here and was extremely important and helpful for the success of my wellness journey.
The Grove was helpful to me both physically and mentally; the staff here is very supportive and motivating. Progress is experienced on a daily basis. Abraham, my therapist, was absolutely amazing, as all the rest of the staff that have worked with me have been.
Another example of the great Teamwork and unity I received at The Grove: Towards the end of my stay, I went out to an all day appointment, returning to the Grove late in the afternoon. My therapists both had gone home already- but being the ‘shy’ individual that I am, I made my way to the Rehab gym to work out alone. Upon entering the gym, I was welcomed by 13 of the therapists who work at The Grove, who extended their kind and helpful personalities by assisting in my work out to ensure my safety. This to me is another example of the type of team that works here. Thank you all!”
– Mr. Emilio Locascio
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“My stay at The Grove was excellent: the staff was caring, kind, courteous, and competent. Abe was very kind to me and helped me move to a private room. Jean, my nurse, was excellent. Shirley and Asia were great as well. Melissa from rehab: thank you! Frank- even though he wasn’t my therapist, he always went out of his way to be kind and helpful to me. And now im heading home! ”
– L. Gelsomino, Discharged Subacute Resident
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“I like the staff here at The Grove.”
“The Halloween Party was excellent. I hope we have it again soon. ”
“Excellent entertainment -at the Halloween party- Luis and Georgina preformed beautify. Costume participation from the entire community, staff, families and residents alike was outstanding.”
“I am extremely grateful to Abe and the entire staff. There were some concerns we had and I brought them to Abe’s attention a few days ago. They were addressed and patched up RIGHT AWAY. He coordinated with the team to our full satisfaction. My brother – resident- has dignity, he’s sleeping well, being washed as often as we requested, the room is always clean and the staff here is great.”
-R. Schroder, sister/proxy of current subacute patient
“My mother feels safe and grateful to The Grove. We live so close and it’s a pleasure to have a SNF in the community. Everyone has been wonderful here.”
-J. Palais, Daughter of current short term resident
“The therapy department at The Grove is amazing; everyone was really nice. Frank, my therapist, was my inspiration. The food was good and especially the soups. Delicious. The Grove was like a resort. The book selection in the library for example, and other amenities they provide.”
“….We experienced phenomenal care at The Grove. The most incredible therapists ever, ‘Frank’. The Grove is like an extended family for us. We will be back to visit!”
-Daughter of Resident
“I really enjoyed doing my therapy outside. My therapist, Frank, is great.”
“The Grove is a very nice place. The staff are all very nice to us. We like living here.”
– R.K. Guttman & M. Tancredi
“The CNA’s were very helpful to me. They made me feel safe and comfortable. John, for example: he is honest, and comes right when I call for him.”
“….All the nurses here are phenomenal. Freddy in particular. The night my dad got taken to the hospital, i received a call from him inquiring how my father is feeling. It showed passion and concern for his well being. When we- the family- came in and saw the nursing staff in action interacting with the residents, we knew our dad would be alright….. The therapy was phenomenal as well. Jenny and Marian worked well with him and truly went above and beyond……No one thought he would make it, and look where we are now- he’s going to be home for Fathers Day! I have and will continue to recommend The Grove to anyone needing a skilled Nursing Facility. Thank You for EVERYTHING!”
– R. Zacarolli and son, A. Zacarolli
“The state interviewed me about The Grove last week. I told them plain and simple: Im being taken care of. My relationship with the Nurses, CNA’s, therapists and staff was amazing and very warm. One word can sum it up: Humanity. They are ALL caring, kind professionals, who never fail to greet me with a smile every time I see them. I was close to death- due to my Auto accident. But coming to the Grove was a rebirth. I have an attachment to this place. The staff and other residents are all family to me. When I arrived, I wasn’t doing so well. Abe greeted me at the door as they rolled me in and put a smile on my face. He presented me with a welcome gift and showed me to my room. From that moment on, I knew I wouldn’t have to worry and that I would be looked after. Abe brought me paper on a clipboard and Pens when I asked him. Anything and everything I needed- the concierge got for me. My social worker, Justina, was great as well. She spoke to me when I needed to talk and I could tell she really cared about my well being and rehabilitation journey. I want to thank Abe for showing me compassion and interest. He recognized and anticipated my needs. The “welcome mat” was well laid out for my arrival. And thank you to ALL the staff. For everything. For caring.”
“Everyone was so nice to me here. It was wonderful meeting Donna, my nurse, and having her work with me for my stay. I loved Elaina, the supervisor, and Abe our concierge was great! The staff at The Grove was always very accommodating, caring and attentive to every detail of my care. One of the best parts for me was that if the PT/OT came to pick me up for therapy, and saw I was resting, they let me rest and returned later in the day for my session. I was able to relax at my own pace and rejuvenate. The food was good as well. I have another planned knee surgery this year and I will most definitely be back here for my rehabilitation process.“ -M. Renino
“I got my favorite breakfast this morning: Hot oatmeal, coffee, Scrambled eggs, cranberry juice, and a blueberry muffin for desert. It’s what I get every day at home. Delicious!”
“The ‘Italian Luncheon’ was superb! Thank you to our recreational department.”
“I see a lot of change at The Grove. Quality of food, for example. It has improved tremendously. I also see the improvement of the look of the facility. Cleaner. More taken care of. The overall moral of the residents has gotten much better. And I love the enthusiasm of Administration here- we see a conscious effort to improve the quality of life for the residents here. Today was hat day at The Grove and I watched Abe and Jake participate and inspire our residents hands on. The involvement that you see here is very reassuring and appreciated. Thank you.”
-B. Campbell, President Family Council (Son-in-law of resident Ms. Machone)
“Therapy is good, no complaints. Dianne is excellent- everyone is really nice at The Grove”
-L. Sietz, Resident